Senior Property Manager
Chong possesses 15+ years of Property Management experience in the Sydney locale and the Eastern Suburbs.
He is a strong believer in building relationships with landlords and tenants to achieve the best possible results for his clients. This is demonstrated by his exceptional effective communication and people skills.
His focus is putting your mind at ease. Be assured that your investment is in the best possible hands to achieve its maximum potential.
Spoken languages: English, Korean
|Thursday, 4th March|
|12:00 PM - 12:30 PM||604/78 Mountain Street||Ultimo||
" Well Done Chong! "
Mr. Park is a responsible agent, who helped us to solve all kinds of leasing issues for almost two years. When we have some problems w.r.t. the apartment, we will make a call to him, and he usually can provide the timely help. After the leasing ends, it is smooth for the final inspection and bond return. Best regards, Xuanyi Dong
" Good Job Chong! "
Chong has become my real estate agent when the owner of the apartment changed agency. He introduced himself via email and followed it with an introductory phone call. I was provided with all the necessary information, phone numbers etc Plain, simple and efficient. Life was easy until the bathroom ceiling started to leak. I informed Chong about it and in a few hours he undertook steps to rectify the issue. That small event turned into epic proportions saga and endless correspondence with strata management. Throughout the entire ordeal Chong was in my corner relentlessly fighting for me with incompetent strata. He was following every email, every phone call until the problem was solved. I could not thank him enough. Then the pandemic struck an my financial situation deteriorated. And again Chong helped me out by negotiating with the owner more favourable rent. He went bating for me and got a great result. That helped me immensely. I have nothing but praises for Chong. True professional, most reliable and dependable agent I have dealt with so far. And on the top of that; really nice guy and a decant human being. Thank you, Chong, for everything you have done for me. - Robert
" Well Done Chong! "
Dear Tom, You have look after my unit at Broadway for more than 18 years. I would like to express my thanks for the continued efforts that you make to manage my rental property. Your dedicated team, have certainly performed at an exceptional level, and it is due to their expertise and skills that be able to deliver a high standard of performance. Everything came to a halt almost overnight due to the COVID-19 pandemic. My tenant moved out from my unit at Broadway before Easter. Due to the social distancing, restrictions, global changes, self-isolation and uncertain future, everyone stayed indoors. How to look for a new tenant? Why the rental market is so quiet? Where can I find money to pay the outgoing expenses? What can I do with my mortgage? When will the green light be back? I was very impressed with your Senior Property Manager, Mr Chong Park’s approach as he did not only answer my questions and made clear clarification on my concerns, but also went extra miles to introduce the strategies tailored to meet my needs. He gave me excellent advice and suggestions. We were able to work out a mutually acceptable arrangement and I was very with the outcome. Mr Park appeared to be understanding, friendly, supportive and competent in his role. I really appreciated with his help at this difficult time. He should be commended for a job well done. Tom and Chong, I would like to say thank you once again. -Bonny Lui
" Chong Park letting agents service "
Hello Chong, Just wanted to send a quick email regarding your letting service you provided over the last 18 months. Chong, you have been extremely helpful with all matters relating to C16/42 Saunders Street in the 18 months we were there. You were extremely helpful in any issue we had with the property and provided a quick turn around with plumbing issues etc. Additionally, you were quick to respond to all of our queries and provided a fantastic service with the relationship between us and the building manager. Hopefully one day our paths will cross again. Thanks again for your superb help. Wishing you all the best. Regards, Christian Robinson
" Thoughtful and Caring Property Manager !! "
Hi Patricia and Tom, I’m the owner of unit 153/392 Jones St, Ultimo. Yesterday we finished the renovation for the unit and so I want to let you know about the extremely positive experience I had with Chong Park. He went above and beyond and helped me enormously to organise the right people and to coordinate the renovation. Whenever I had a question or needed another trades person he was there for me and nothing was too hard for him. I want to thank you for employing such a thoughtful and caring person and look forward to doing business with you in the future. Best regards,
" Best Agent !! "
"My previous agent wasted 2 months of my precious time. Not to be able to rent out a renovated unit with brand new wooden floor in the middle of the city would sound ridiculous to anyone. I am so grateful my friend recommended Chong. In 10 days he rented out my place. He is very proactive, I was update to date with all the openings, enquiries, applications. I did not think he is an employee, he works as if it is his own business. He is very professional and responsive. I would recommend him to any landlord 100%. Absolute pleasure to work with him!!!" Evgenia Kainz, CPA.
" Best Agent and Agency ! "
Chong Park of Kho & Lee managed the lease on my apartment for a year while I was overseas. I was extremely pleased with Chong’s and Kho & Lee’s performance during that period. Kho & Lee managed the entire leasing process, from initial advertising, to vetting prospective tenants and final inspections prior to returning the apartment to me in the same condition it was let. They were able to secure a tenant within 3 weeks of their engagement and all fees were deducted from the first month’s rent so there weren’t any upfront costs on my part. They managed all of the bill payments and I was provided a monthly statement detailing income, expenses and invoices which was very convenient for me. I found Chong to be very attentive and responsive, almost always replying to emails within a day (time difference included) and quick to bring any issues to my attention. I felt confident that Chong had my best interests in mind, which was a huge relief given that there was no way for me to inspect and assess the issues myself while overseas. I recommend Kho & Lee (and Chong) to anyone in the same situation and are looking for a competent and customer friendly leasing agent to manage their property.
" "Chong and the team did a terrific job in a tough leasing market" "
In July 2014 I started using Kho & Lee as the managing agents for my property in the Bullecourt Apartment Complex in Pyrmont Street, Ultimo 2007. In June 2016, Chong Park took over management of the property and I have always found him to be very professional, efficient and friendly. Recently, Chong and the team did a terrific job in a tough leasing market to rent the property for which I was very grateful. Chong is a manager who has been very informative and extremely helpful. He has always been contactable and is always prompt in answering questions, returning calls and organizing promptly anything that needs to be done such as maintenance requirements, tenants or myself may have. Over the last few weeks particularly, Chong has helped me during my transition moving back into the property by organizing repairs, replacement items such as new locks etc. He also arranged for utility, rate notices to be redirected. When the tenants moved out recently, I was very impressed with the high standard of cleaning. The apartment was left spotless, especially the carpet which appeared ‘virtually’ brand new. I am writing to thank you Chong, for the excellent work you have done in letting and managing my apartment. As an owner I have been able to let and forget in the knowledge “you would take care of business” and that my property was in good hands. My sincere thanks to you and the team for the energy and consideration in which you have managed my home for so long. Please also pass on a very big thank you to Sandy Shen for her friendly and professional responses to queries regarding ownership statements etc. Thanks again Chong, I will definitely be referring you to my family and friends
" Feedback After The First Year "
You may or may not receive feedback on the service provided by your company from time to time. If you do, I suspect that people are more likely to raise their concerns than they are to express their gratitude. Today, I would like to take the opportunity to do the latter. My wife and I currently rent out our furnished apartment in the Goldsbrough building in Pyrmont. Kho & Lee were recommended to us by a friend and, admittedly, therefore had a little advantage when we held our initial interviews to find out which company we would feel comfortable with managing our place on our behalf. Jae Yang visited us initially and did a great job convincing us that we would do the right thing if we went with Kho & Lee. So we did. Later on, Chong Park took over the management of the property, and I can say that we have been very happy with the way he handled everything. Not only did he manage the property flawlessly, he also went above and beyond of what we could have expected. The latest example that illustrates this occurred when we asked him if he could find some important documents for us in our locked storage room and mail them to us. Chong did not hesitate to pick up this rather unusual request and the documents have safely arrived at our current location today. Other than that, Chong's communication with us was always excellent, he managed repairs and other upcoming issues very well and, up until now, we have always received the rental income on time. Another positive aspect to mention is that Kho & Lee managed to find new tenants for our apartment very quickly after the first tenants had vacated the property. The period during which the property was vacant was less than one week which, naturally, we appreciated a lot as well. We have purchased an off-the-plan investment property in Alexandria a while ago which is due to be completed in 2019. Based on the experience with Kho & Lee so far, we would be delighted if you could take over management of that property as well and if Chong could be involved in this personally.
" Reliable Property Manager! "
It is always comforting to know that even as I work overseas, away from my investment property in Sydney, I can rely on Mr Chong Park to alert me to any issues. His service and professionalism give such great peace of mind, and ensure both the tenant and I are both happy. Thanks Chong. - Matt Wilson.
" Outstanding service from the PM Team! "
I just want to drop a line to pass on my gratitude for the outstanding service Chong Park has provided in managing my little property in Chippendale. Not only is he diligent in attending to issues, he also provides amazing insight and advice. He’s a keeper! Please pass on my thanks to him once again and I hope you will recognise his tremendous efforts. Best regards, - Leanne
" Extraordinary services "
Dear Mr. Chong Park, Hope this email finds you well. I would like to take this chance to thank you in specific and the Kho and Lee team for the amazing services you continue to provide throughout our tenancy. Since the start of our tenancy, you have provided us with nothing but high quality and responsive support that continues to make our experience with Kho and Lee as best as it can get. Moreover, Your prompt replies and unique follow up to our needs, maintenance requests and inquiries has definitely exceeded our expectations. Such high level of services has made us confident of our choice of Kho and Lee as our property agents for all of our future property related services that we might need and a trusted recommendation for all of our friends and acquaintances. Again I would like to thank you and all of the Kho and Lee team for your continuous support and superb services. Many Thanks - Hasan Miqdadi & Sveva Federica Semi
" Thanks team, all good!! "
Thanks Team, all good. Special thanks to Chong for managing the transition extremely well and maintaining regular contact throughout the period.