Tom Lee
Director
With over 20 years’ experience in real estate sales, property management and valuation, Tom has acquired a wealth of experience and insights in the property sector that are unmatched in the region. Highly organised, motivated and filled with abundance of energy, Tom’s greatest strength lies in his knowledge and passion for properties, this is reflected in his expertise and ability to continually deliver the best results for his clients.
“In my team, as with myself, I preach that the client always comes first,” says Tom. “It is important that we provide great results not just in terms of financial gain, but also in client happiness.”
It is through this practice that he has gained the respect and trust of his clients, and continues to build long-term relationships with them. With a wealth of knowledge to draw on, Tom offers his clients outstanding service coupled with reliable and professional advice.
“I am proud to have the reputation for communication and quality service that I have worked so hard to earn.”
Indeed, Tom’s proven track record is a testament to his superior negotiation skills and his personable, straightforward approach.
Languages spoken: English, Chinese, Teo Chew and Vietnamese
When | Address | Suburb | Features | Price | |
---|---|---|---|---|---|
Tuesday, 15th October | |||||
12:50 PM - 01:05 PM | PG06/11-15 Power Avenue | Alexandria |
|
1,350 pw |
" Fabulous Agent! "
Kho & Lee has been managing my Pyrmont apartment for 10 years and they have done a fabulous job these years. Swift response, knowledgeable, diligence are some of the traits I observed from Tom and his team, in particularly Linh Toal. Thank you for the excellent work and I would strongly recommend them to property investors and owners.
" Agency of The Year! Ultimo 2018 "
Congratulations to all departments for this huge and successful win.
" Professional Agent !! "
Dear Tom, I would like to take this opportunity to say thank you for the great effort you have put in this matter. The issue has became a bit complicated when the air-conditioner went broken and the first repair was failed. Thanks for organising the second quote and helped a hips to collect information to apply for the warranty from the manufacturer. When unfortunately we just passed the warranty expiry date, you've helped to find another solution to get the air-conditioner eventually fixed, at a very reasonable price-------right before the new tenant moved in! Property management can be a much bigger job than people realise. I'm very pleased with the professional attitude and energetic behaviour that Tom has demonstrated. The communicate is clear and responsive, the result is practically the best and cost-effective for a owner. The property has been managed by Tom's team since the first day we bought it back in 2012. We have been always satisfied with the professional services your team has provided. I would with no hesitate recommend anyone looking for a property manager in this area. Best regards, Sophia
" Professionalism & Courtesy & Efficiency "
Hi Tom, after I purchased my investment unit in Ultimo last year I commenced searching for a property manager. As a current investor and having experienced average to good service from my past property managers I was wanting someone exceptional. I spoke to the property manager of the selling property and found the quality of their keenness, interest and over all gut feeling , very average. I then went on the internet and looked at numerous websites and found your company. I read your mission statement which captured my attention. It was this statement and my initial conversation with Linh Toal that made me choose your company to provide my property management services. To date thus far I can only congratulate you and your team on your professionalism, courtesy, efficiency and attention to detail in all aspects of maintaining the property. In all my dealings with Rena and Linh I can only feel totally reassured that my property is in Great hands ! I continually look forward to experiencing the exemplary customer service that your company provides. Best Regards,
" Excellent Property management "
As a first home owner of a property, the thought of putting my apartment on the rental market was an overwhelming experience, until I met Gerard Kho, Tom Lee and their team of hard-working, knowledgeable and approachable professionals with integrity at Kho and Lee Property group. The team, in particularly Tom has made being a landlord the easiest job in the world. From organizing professional photography to help list the property, attracting and screening tenants with the credentials, providing advice on the current rental market in the locality, to assist in setting a competitive rental return, the month-to-month management of the property and transiting between tenants. The entire process has always been very efficient, smooth, professional and clearly communicated. Tom has ensured top management of my property throughout the past 2.5 years (and still counting!), and when there was a case where we had to deal with a difficult tenant, Tom was always on the other end of the telephone to let me know what was going on, providing timely advice, direction and assurance. Tom’s hard work, quick problem solving, transparent communication and finely tuned people-skills, persistence and professionalism resulted to a situation that could have gone sour to a win-win for all parties involved. I should have been worried, however Tom took the ‘worry’ out of my hands, in fact never did I feel there was a worry at hand, as I felt everything was always under control under Tom’s management. I have never doubted that my most valuable asset is in good hands with Tom and his team at Kho & Lee. I have no hesitation to highly recommend Tom Lee and his team at Kho & Lee to manage their most valuable asset.
" Professional and Convient Communication "
Renting my property with Kho & Lee was very easy. From the first phone call Kho & Lee and the team were happy to answer all my questions and make the process smooth. Kho & Lee and the rest of the team were professional and courteous did their utmost to ensure I was happy. My unit is now rented for the top estimate, to very suitable tenants and I get detailed information monthly about the unit. Kho & Lee is never more than an email away. I am very please to recommend the Kho & Lee team.
" Interstate Landlord "
As you know we have recently sold our apartment in the Quadrant which has been managed by Kho & Lee. Before it settles I wish to formally pass on to you our heartfelt thanks for the outstanding job Kho & Lee has done as our property manager. We quickly came to appreciate Kho & Lee’s talents as a property manager. His attention to detail, his thorough knowledge and experience of the industry and his wonderful interpersonal skills did not disappoint. Kho & Lee excelled and rapidly established himself, in our experience, as a highly efficient, well-organised and very switched-on property manager. He has very high industry standards and is also extremely intuitive about actual and potential tenants. He has provided us with highly professional and dedicated property management services. We are more than happy with the standard of care our property has received from Kho & Lee. Being interstate investors we have been very fortunate to have someone of Kho & Lee’s professional caliber to act on our behalf. We have been able to put our trust in Kho & Lee even though we’ve never met him! He has provided us with a real sense of security about how our property asset is being managed. When our property was vacated his judgement of potential tenants turned out to be spot on. He takes the initiative and contacts us about a range of matters he feels we should be informed about, and he always has practical solutions to the issues he presents. Nothing is ever too much trouble for him. We are extremely impressed with the quality of customer service Kho & Lee has offered us. Over the years we have dealt with many property managers around the country. Kho & Lee stands out from the rest as a property manager with superior intelligence, ability, knowledge and integrity. He is a credit to the company and we would have no hesitation in recommending him to other interstate and local property investors.
" One happy landlord! "
Tom, I’m sure you don’t need me to tell her how good Linh Toal is at her job, however I welcome feedback in my role about other employees. I just wanted to let you know, she has impressed me with her professional handling of our property. She is very efficient and effective in her role. I met her yesterday for the first time and meeting her in the flesh, only reinforced what I already knew. I trust you don’t mind me passing on this feedback. RegardsKen
" Extremely impressed landord! "
Hello Tom I just wanted to mention to you that we are extremely impressed with Shue as our property manager on our apartment at 85/344 Bulwara Rd Ultimo. Following our tenant’s decision to buy Shue informed us to put the apartment on the market for $590 per week. Having been at a weekly rent of $540, I wasn’t sure, but was happy to be guided by her. She hit the market on the money and we have a tenant ready to move in 2 days after it will be vacated at the $590 rate. Great thanks and also excellent communication throughout. Kind regards