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68 testimonials found - Page 5 of 17

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Dear Linh, Thank you for always doing a fantastic job! It is so rare. Many thanks - Susan Turner

- Susan Turner

Chong has become my real estate agent when the owner of the apartment changed agency. He introduced himself via email and followed it with an introductory phone call. I was provided with all the necessary information, phone numbers etc Plain, simple and efficient. Life was easy until the bathroom ceiling started to leak. I informed Chong about it and in a few hours he undertook steps to rectify the issue. That small event turned into epic proportions saga and endless correspondence with strata management. Throughout the entire ordeal Chong was in my corner relentlessly fighting for me with incompetent strata. He was following every email, every phone call until the problem was solved. I could not thank him enough. Then the pandemic struck an my financial situation deteriorated. And again Chong helped me out by negotiating with the owner more favourable rent. He went bating for me and got a great result. That helped me immensely. I have nothing but praises for Chong. True professional, most reliable and dependable agent I have dealt with so far. And on the top of that; really nice guy and a decant human being. Thank you, Chong, for everything you have done for me.  - Robert

- Robert

Mr. Park is a responsible agent, who helped us to solve all kinds of leasing issues for almost two years. When we have some problems w.r.t. the apartment, we will make a call to him, and he usually can provide the timely help. After the leasing ends, it is smooth for the final inspection and bond return.  Best regards, Xuanyi Dong

- Xuanyi Dong

Dear Tom, You have look after my unit at Broadway for more than 18 years. I would like to express my thanks for the continued efforts that you make to manage my rental property. Your dedicated team, have certainly performed at an exceptional level, and it is due to their expertise and skills that be able to deliver a high standard of performance. Everything came to a halt almost overnight due to the COVID-19 pandemic. My tenant moved out from my unit at Broadway before Easter. Due to the social distancing, restrictions, global changes, self-isolation and uncertain future, everyone stayed indoors. How to look for a new tenant? Why the rental market is so quiet? Where can I find money to pay the outgoing expenses? What can I do with my mortgage? When will the green light be back? I was very impressed with your Senior Property Manager, Mr Chong Park’s approach as he did not only answer my questions and made clear clarification on my concerns, but also went extra miles to introduce the strategies tailored to meet my needs. He gave me excellent advice and suggestions. We were able to work out a mutually acceptable arrangement and I was very with the outcome. Mr Park appeared to be understanding, friendly, supportive and competent in his role. I really appreciated with his help at this difficult time. He should be commended for a job well done. Tom and Chong, I would like to say thank you once again. -Bonny Lui

- Bonny Lui

68 testimonials found - Page 5 of 17

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